Player crashes when screensaver activates

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Player crashes when screensaver activates

Postby Ruth » Tue Jan 11, 2011 2:59 pm

Hi,

When I run my game in the player (in preview or exe) it crashes whenever the screensaver comes on.

Please would you let me know how I can prevent the crashes - other than turning the screensaver off.

Thanks

Ruth
Ruth
 
Posts: 19
Joined: Tue Apr 20, 2010 1:19 pm

Re: Player crashes when screensaver activates

Postby Alan » Wed Jan 12, 2011 10:16 am

Hi Ruth,

This is a known issue and we are currently working with Microsoft on how to prevent screensavers and auto-locking of computers from crashing the Player.

Thanks,
Alan
Alan
 
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Re: Player crashes when screensaver activates

Postby Ruth » Thu Feb 10, 2011 12:44 pm

The program doesn't crash if a Flash element is called into the game and is active when the screensaver comes on.

A workaround I'm trying is a combination of a Pause button which activates a Flash element and several keywatches (which activate the Flash if the keys haven't been pressed for several minutes).

Please let me know if anybody has a better workaround.

Thanks
Ruth
 
Posts: 19
Joined: Tue Apr 20, 2010 1:19 pm

Re: Player crashes when screensaver activates

Postby Gary » Thu Feb 10, 2011 12:56 pm

That's quite an interesting workaround, I'll give it ago myself and get back to you. Just an update this feature is being repaired for a future version of thinking worlds.

Thanks for the update.
Gary Alan Morris
Support Analyst
Caspian Learning
gary.morris@caspianlearning.co.uk
Gary
 
Posts: 99
Joined: Wed Jan 12, 2011 5:31 pm


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