Animation import issues

[CMCC]

Hi again,

We have just tried exporting a vertex animation with an object for the first time and have hit a brick wall straight out of the gate.

I created an object that was to simulate a fluid spill so simply created 3 very thin cylinders in max attached them all together and then animated them growing over 100 frames. It's a simple two-key scale animation.

All worked fine in MAX so I exported the object and then the vertex animation as described in the documentation. Compiled the object and imported it into TW.

Then we set the interaction so that when the character gets close the "spill" should start to grow. The Journey publishes fine but when we try to open it in the player we just get a big grey screen with "!Error!".

We have also imported the object in and set it to start when the scene opens and this throws no error but the object just sits there in the start position.

Can you offer any help?

Thanks

Chris

[Alan]

Hi Chris,

Would you be able to copy and paste the last 10 lines or so of the run.log file after running the player and getting the grey screen with the error?

Thanks,
Alan

[CMCC]

Hi Alan,

here is the output:

Creating world LearningJourney1/NewScene1
Loading world file LearningJourney1/NewScene1
Loading layout file Layouts/LearningJourney1/NewScene1Layouts.txt
Created texture Fonts/Arial/Arial_12.dds
Created font Arial/Arial_12
Created texture Fonts/Arial/Arial_14.dds
Created font Arial/Arial_14
Created texture Fonts/CustomFonts/LearningJourney1/Font1.dds
Created font CustomFonts/LearningJourney1/Font1
Loading layout file Layouts/LearningJourney1/NewScene1AuthoredLayouts.txt
Loading layout file Layouts/LearningJourney1/NewScene1HandWrittenLayouts.txt
Loading interaction file Interactions/LearningJourney1/NewScene1Interactions.txt
Loading interaction file Interactions/LearningJourney1/NewScene1HandWrittenInteractions.txt
Loading entity definition file Definitions/LearningJourney1/NewScene1Definitions.txt
Loading entity definition file Definitions/LearningJourney1/NewScene1HandWrittenDefinitions.txt
World::Load(), unable to load VertexAnimation file 'Models/Objects/a9ffa0e0-01be-4cfd-a597-ddbcf9dd11f1/oilanim.vertanim': Format error

World LearningJourney1/NewScene1 full release
World LearningJourney1/Main full release
FlashManager::Release
Engine shutdown
Created default texture
Created render target (Backbuffer), size 785 x 575, format 0


hope this helps

Chris

[Alan]

Hi,

Would you be able to send me the model and animation files that you imported into TW so I can try and replicate the error first hand. My email is alan.corner@caspianlearning.co.uk

Thanks,
Alan

[CMCC]

Files sent, Alan.

Many thanks

Chris